Pop Up Star

We work on demand, meaning your case is created especially for you. Each one is hand-painted, encapsulated, and finished, so the process takes time. Due to our artisanal production and current waiting list, orders are usually delivered within 1 to 1.5 months.

Yes. We currently ship internationally. Shipping availability depends on courier coverage from Mexico. To find out if we can ship to your location, enter your address at checkout. There you will see the available options and shipping cost before completing your order.

Yes. Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use it to track your package (add how this process would work because I don't know...)

Shipping costs are calculated automatically at checkout and will depend on your location and the shipping options available for your address.

No. No transparent case can stay completely the same forever. Over time, factors such as daily use, sun exposure, and cleaning affect its appearance. That's why all our cases include a cleaning kit and we recommend cleaning them 1 to 2 times a week, both inside and out. Like any accessory you use every day, good care makes all the difference.

Yes. All our cases are hand-painted and hand-encapsulated. We do not use printing or mass production.

Yes, but it is necessary to use a magnetic ring. Our cases are encapsulated with a layer of resin that protects the design and helps keep every detail in place. Because of this layer, the natural magnetism is reduced.

By using a magnetic ring, we ensure a strong and secure connection between your Pop Up Star and your Cosmic Calico case.

No. Our cases are designed as an everyday accessory. They are not suitable for sports, extreme activities, or severe impacts. However, they feature reinforced thick silicone corners that help provide additional protection during daily use. As with any handmade accessory, we recommend using them with care to keep them in the best possible condition.

Once you have made your payment, we do not accept exchanges or returns.